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Frequently Asked Questions
What are market center hours?
Agents have 24-hour, 7-day-a-week access however, the market center is staffed Monday – Friday from 9 am – 5 pm. Our office building is open from 7 am – 7 pm Monday – Friday, 8 am – 3 pm on Saturday, and locked on the weekends.
How do I access the building after hours?
If you need access to the building after hours, you need to obtain a key card from the MCA office.
What is our Tax ID number?
38-3472093
What is the office NRDS number?
nrthvl2093
How do I get set up with the printer?
Printer setup happens monthly. You will be notified via email to sign up. If it’s urgent, please notify the MCA office.
When are the market center stakeholder meetings?
The 2nd and 4th Tuesdays from 9:30 am – 10:30 am
What is the ALC?
The Associate Leadership Council is a group of top agents that work as a board of directors for the market center. They help drive decisions that impact the agents.
What is the door code?
The door code to our suite is your printer code.
Who is my broker?
Pete Costa
734-347-9550
cpete@kw.com
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